Refund Policy

​

1. Refund Policy
We offer a full money-back guarantee for all purchases. If you are not satisfied with the documents and complimentary service that you have purchased from us, you can get your money back with no questions asked.

You are eligible for a full reimbursement within 14 calendar days of your purchase. After the 14-day period you will no longer be eligible and will not be able to request a refund. We encourage our customers to review our documents and try our complimentary services in the first two weeks after their purchase to ensure it suits your needs.
 

2. Requesting a Refund
If you have any questions about our refund policy or would like to request a refund, please contact us via email at koegroupltd@outlook.com.

3. Receiving your Refund
Refunds will be processed within 72 hours of receiving your request. Once processed, it may take up to 10 days to receive the refunded payment.